Last Updated: 30-APR-2025

1. Shipping Policy

At SciVate Research LLP, we strive to ensure that your orders are processed and delivered promptly. Please review our shipping policy below to understand our procedures and estimated timelines.

2. Order Processing Time

• All orders are processed within 2-5 business days (excluding weekends and public holidays) after payment confirmation.
• You will receive a confirmation email once your order has been processed and shipped.

3. Shipping Methods & Delivery Times

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 7-14 business days.
• Expedited Shipping: Estimated delivery within 3-7 business days.
• International Shipping: Delivery times vary based on location, typically 10-30 business days.

Delivery times are estimates and may vary due to factors such as customs processing, carrier delays, and regional restrictions.

4. Shipping Fees

• Shipping costs are calculated at checkout based on weight, destination, and selected shipping method.
• Free shipping may be available for bulk or promotional purchases (subject to terms and conditions).
• Any applicable customs duties, taxes, or import fees are the recipient’s responsibility.

5. Shipment Tracking

• Once your order is shipped, a tracking number will be provided via email.
• You can track your shipment through the carrier’s website.

6. Delivery Issues & Delays

• If your order is delayed beyond the estimated delivery time, please contact our support team at contact@scivateresearch.com
• We are not responsible for shipping delays due to unforeseen circumstances such as natural disasters, strikes, or customs delays.

7. Damaged or Lost Shipments

• If you receive a damaged item, please notify us within 48 hours of delivery with photographic evidence.
• If your order is lost in transit, we will assist in tracking the package and arranging a replacement if necessary.

8. Return & Refund Policy

For information regarding returns and refunds, please refer to our Return & Refund Policy

 

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Contact Us
For questions, concerns, or to exercise your data rights, please contact:
SciVate Research LLP
Email: contact@scivateresearch.com
Website: https://www.scivateresearch.com

By using SciVate Research LLP services, you acknowledge that you have read and understood this Shipping & Delivery Policy.